Frequently Asked Questions ( FAQ's)
- We offer a wide range of eyewear including prescription glasses, sunglasses, and contact lenses from various brands and designers. You can find frames in different shapes, sizes, materials, and colors to suit your style and needs.
- Ordering prescription glasses online is easy. Choose your frame, enter your prescription details, and select your lens type. If you’re not sure about your prescription, you can send us a copy of it after placing your order.
- Yes, we offer a try-on feature that allows you to see how different frames look on your face . However, You need to visit our showroom to try that.
- We have a 7-day return policy for all our products. If you’re not satisfied with your purchase, you can return it within 7 days for a full refund or exchange. Please make sure the product is in its original condition.
- Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number on our website to check the status of your delivery
- Yes, we offer a one-year warranty on all our frames and lenses against manufacturing defects. If you encounter any issues, contact us, and we’ll help you resolve them
- We offer various lens coatings, including anti-reflective, scratch-resistant, and UV protection. Your choice depends on your lifestyle and needs. Our customer service team can help you decide which coating is best for you.
- We accept all major credit cards, debit cards and various other online payment methods. All payments are processed through a secure checkout system to ensure your information is protected.
- Yes, we have eye testing facility available at both of our showrooms. You can visit to get your eyes examined.
- Glasses should be cleaned with a microfiber cloth and a gentle lens cleaner. Contact lenses should be handled with clean hands and stored in the appropriate solution. Detailed care instructions are provided with each purchase.